Rago's Frequently Asked Questions
Rago's fresh-cut products are delicious, crisp, pre-washed and ready-to-eat. Enjoy our complete line of produce.
1. What keeps the product fresh?
We start with the freshest produce, process with state-of-the-art cutting, washing and drying technology, and pack the cut produce in special bags or film that allow the produce to breathe and maintain freshness.
2. How do you keep the product fresh once it's opened?
Bag products: after the package has been opened, gently push out excess air. Clip or wrap with a rubber band and store in the refrigerator to keep your produce moist and fresh until reuse.
Tray products: keep the produce in the refrigerator in the original container.
3. How long will the salad and vegetables last?
Shelf life depends on storage temperature. Our laboratory studies indicate that our unopened products will last anywhere from ten to fourteen days at 3° to 5°. Opened salads and vegetables taste best if eaten within two days after opening.
4. Do the salads and vegetables need to be washed?
Our process includes thorough washing, resulting in a ready-to-eat, out-of-the-bag product. It's not necessary to wash the salad again, but it won't harm the product if you do!
5. Are there any preservatives in the salads or vegetables?
Rago uses no preservatives to maintain the freshness of the salads and vegetables. Technology enables us to provide you with fresh-cut produce that is all natural with no preservatives.
6. Are your products all natural?
All of our cut vegetables and salads are all natural.
7. Why is the salad sometimes chunky?
Mother Nature has something to do with that! Depending on weather conditions, lettuce may grow very compactly, producing chunky pieces of salad.
8. Why does the salad sometimes smell?
Our salads produce carbon dioxide, which actually helps the product stay fresh without preservatives. The initial smell is related to this release of carbon dioxide. It is harmless and it should dissipate immediately upon opening the bag.
9. Why is the salad sometimes wet?
When Rago salad is properly produced and distributed, it should not be excessively wet. We dry the salad to its optimal moisture level and we let our customers know that cold temperature must always be maintained to realize the expected shelf life. If you purchase an excessively wet salad, please call our Consumer Affairs department at (39) 333 581 1299.
10. What does organic mean?
Organic farming reflects a concern for the environment, refraining from synthetic pesticides, herbicides and fertilizers. This gives you a natural, healthy selection of greens, ready to eat right out of the bag. Rago Certified Organic Salads include a wide variety of popular salad blends, and meet ICEA standards for Organic products.
11. Where is the salad grown?
Rago's lettuces and greens are grown in Battipaglia Italy. We are located in the heart of the Flats of the Sele (Salerno), a fertile zone with grounds of volcanic origin and alluvial rich of organic substance, We have a mild and moderated climate which enjoys the mitigating effect of the sea and the protection of the base of the Alburnums mountains.
12. What does Rago mean by "The art of the vegetable "?
The Europeans have always been on the cutting edge when it comes to gourmet salads it has become an Art. We constantly experiment with different greens, cut sizes and combinations. Rago is providing consumers with colorful combinations of baby lettuces and hard and soft lettuces. Rago's technology includes the use of the clear, anti-fog film to showcase the salad's freshness as well as the "pillow" packaging that protects delicate lettuces from bruising and prolongs their shelf life.
13. What's the difference between Rago's products and the competitions'?
We believe that we have a better system from the ground up-from raw quality to processing and packaging. See the freshness for yourself when you examine your produce through our superior anti-fog packaging.
